SHIPPING

Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order.

Estimated delivery time assumes orders are placed before 22:00 (PST). Orders placed late on Saturday or on Sunday will not be processed until Monday. Additional charges may accrue on Priority and Out of delivery area(Please refer to DHL Remote Area) if multiple attempts are made for delivery.

PriorityODA
  Package arrives 15 to 45 business days after processing if ordered by 22:00 (PST). Package arrives 3 to 5 business days after processing if ordered by 22:00 (PST). Out of delivery area surchage taken by carrier.
Merchandise Total *
Up to $300 $0 approx.$10, caculated on checkout page $35 (flat rate) excludes duties and taxes
$300.01—1000.00 $0 $0 $35 (flat rate) excludes duties and taxes
Over $1000.00 $0 $0 $0

*Please refer to the table for details of shipping methods

RETURNS & REPLACEMENTS

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.

GIFTS
When returning a gift, a Top Tech Outlet Anytime Anyplace Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from any Top Tech Outlet or affiliate store. In compliance with Federal law, for gifts valued at more than $2,000.00, the recipient will receive a check rather than an Anytime Anyplace Gift Card.

RETURNING MERCHANDISE BY MAIL
On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.

OTHER ITEMS
All cosmetic and bath items must be unused, unopened, and in original packaging for a credit/refund or exchange to be issued. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for the processing of your return.

More Questions and Anaswers on Frequently Asked Questions (FAQs)

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